
Sightcall
Year:
2025
Service:
Loan Processing Automation
Industry:
Software
Size:
100+ employees
Client Website:
B2B SaaS company SightCall wanted to turn support session recordings into reusable knowledge using AI, but had no internal AI product capability. We led the initiative end-to-end — running discovery with design partners, coordinating a distributed team, and launching the AI product Xpert Knowledge from concept to production.
Introduction

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